Frequently Asked Questions
Have questions? We’ve gathered the most common answers about our products, orders, and shipping to help make your shopping experience simple and stress-free.
We know you might have a few questions before or after placing your order — and we’re here to help!
Below, you’ll find answers to some of the most common questions about our products, orders, shipping, and policies.
If you can’t find what you’re looking for, feel free to reach out to us through our Contact Us page — our team will be happy to assist you.
How do I place an order?
Browse our products, add your favorite items to your cart, and proceed to checkout. Fill in your shipping and payment details, then confirm your order. You’ll receive an email confirmation once your order is placed.
How can I track my order?
Once your order ships, you’ll receive a tracking email with a link to follow your package.
You can also check your order status by logging into your Customer Account
Do you offer free shipping?
Yes! We offer free standard shipping on all orders over $70 within the mainland United States.
Where do you ship?
We currently ship only within the mainland USA.
At this time, we do not ship to Alaska, Hawaii, U.S. Territories, or international destinations.
How long does shipping take?
Orders are processed within 1–3 business days and typically arrive within 3–7 business days via standard shipping. Delivery times may vary depending on your location and carrier schedules.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), Shop Pay, PayPal, Apple Pay, and Google Pay.
What is your return policy?
We want you to love your purchase! Please visit our Return Policy page for detailed information on how to start a return or exchange.
Can I cancel or change my order?
If you need to make changes or cancel your order, please contact us as soon as possible.
Once an order has been processed or shipped, we’re unable to modify it.
How can I contact you?
You can reach our support team through our Contact Us page or email us directly at info@beaumerch.com.
We’re available Monday–Friday, 9 AM–5 PM (PST) and happy to help!